Sadly, since re-opening on April 12th, we have had a considerable amount of ‘no-shows’ and last minute cancellations. Whilst we appreciate sometimes other commitments can pop up, we have now been left with no alternative but to implement a 50% NON REFUNDABLE DEPOSIT POLICY. This is to try and protect the business following a dreadful year (the impact of constant no-shows is huge on a small business).
You will be given bank details to transfer your deposit on the day of booking (if no deposit is paid we, unfortunately, cannot secure your appointment). If you are on a course and miss your appointment, you will lose that session.
I am sincerely sorry for this inconvenience and hope you understand.
Always grateful for your continued support.
Jo 💞
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